Termini e condizioni del servizio

Last updated: October 23, 2026

These Terms of Service ("Terms") are an agreement between you and The Digital Cavalry LLC, which runs the Mobilae store ("Mobilae," "we," "us," "our"). We run trymobilae.com (the "Site"). By using the Site or placing an order, you agree to these Terms and to the policies they refer to: our Privacy Policy, Refund Policy and Shipping Policy.

If you live in the United States, please read Section 14 carefully. It says that most disputes between you and us will be settled by binding individual arbitration instead of in court, and it gives up class actions and jury trials. You can opt out within 30 days (Section 14.6).

1. Who can buy

You must be at least 18 years old (or the age of majority where you live) to buy from us. We sell only to customers with a shipping address in a country we ship to (see our Shipping Policy). You agree to give us accurate information and to keep your email address up to date.

2. Our products

• Read the product page and any instructions or warnings that come with a product before you use it, and use it only as described.
• Keep small parts, electronics and batteries away from young children unless a product says it is made for them.
• Product photos are for illustration. Colors, packaging and small design details may vary slightly from what is shown.
• Information on the Site is general information. It is not medical, legal or other professional advice.

3. Orders

When you place an order, you are offering to buy the products in it. The order confirmation email tells you we received your order. We accept your order when we ship it.

We may refuse, limit or cancel any order, for example if we suspect fraud or resale, if there is a pricing or product error, if a product is unavailable, or if we cannot ship to your address. If we cancel an order you have already paid for, we refund you in full.

Our products are sold for personal use, not for resale. Orders with more than one product may arrive in separate packages. To cancel an order before it ships, see our Refund Policy.

4. Prices, offers and pricing errors

• Currency. Our prices are set in US dollars. If you shop in another currency, the converted price is shown at checkout, and your bank may apply its own exchange rate or fees.
• Shipping is free on every order (see our Shipping Policy). We add tax where the law requires it, and it is shown at checkout before you pay.
• Multi-packs. Many products can be bought as a single item or in a multi-pack. The price of each option is shown on the product page and at checkout before you pay.
• Compare-at prices. When we show a crossed-out price on a multi-pack, it is what the same number of items would cost if bought one at a time at our regular single-item price.
• Price changes. We may change prices at any time. The price shown when you place your order is the price you pay.
• Pricing errors. If a product is listed at the wrong price or with wrong details, we may cancel orders for it, even after you receive an order confirmation. If you have already been charged, we will refund you in full or, if you prefer and confirm with us, ship the order at the correct price.
• Discount codes have no cash value, can be used once per order unless the offer says otherwise, cannot be applied to past orders, and may end at any time.

5. Payment

You authorize us and our payment providers to charge your chosen payment method for the total shown at checkout. Payments are processed by Shopify and our payment providers. We do not store your full card number.

6. Shipping and risk of loss

Our orders are packed and shipped by fulfillment partners. Delivery times, and what we do about lost, stolen or damaged packages, are explained in our Shipping Policy. Ownership of the products and the risk of loss pass to you when the carrier delivers your package to the shipping address you gave us.

7. Returns and refunds

You can return most unused items within 30 days of delivery. Damaged, faulty, wrong and lost items are replaced or refunded. Full details are in our Refund Policy, which is part of these Terms.

8. Reviews and other content you send us

• Reviews must be honest and about your own experience with the product you bought. Do not include other people's personal information.
• We publish genuine reviews, good and bad. We only hold back or remove reviews that are abusive, offensive or discriminatory, contain personal information, are spam or off-topic, or that we reasonably believe are fake. We apply these rules the same way to positive and negative reviews.
• We never pay for or reward reviews based on the star rating.
• By submitting a review, photo or video, you confirm you have the right to share it, and you give us a free, non-exclusive, worldwide, lasting license to show it on our Site. We will not use your review, name or photos in paid ads without first getting your separate permission.

9. Using the Site

You may use the Site for your own personal, non-commercial shopping. Do not misuse the Site. For example, do not break the law, commit fraud, try to get around security, scrape or copy the Site with automated tools, or interfere with how it works. The Site's text, images, designs and the Mobilae name and logo belong to us or our licensors and are protected by law. Do not copy or use them without our written permission.

10. Third-party services

We use other companies to run parts of our store, including Shopify (store and checkout), Shop Pay, PayPal and other payment providers, and our fulfillment and shipping partners. When you use their services, their terms and privacy policies may also apply. We are not responsible for third-party websites we link to.

11. Disclaimers

Except for the promises in our Refund Policy and any promise the law does not allow us to exclude, the Site and our products are provided "as is" and "as available." To the extent the law allows, we disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Site will always be available or free of errors. Some places do not allow these exclusions, so some of them may not apply to you.

12. Limitation of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data, arising from the Site, our products or these Terms, and our total liability for any claim is limited to the greater of (a) the amount you paid us for the products the claim is about, or (b) $100. These limits do not apply where the law does not allow them, for example to liability for fraud, for death or personal injury caused by our negligence, or for anything else that cannot be limited by law.

13. Indemnity

To the extent the law allows, if you break these Terms or misuse the Site and someone makes a claim against us because of it, you agree to cover our reasonable losses and costs from that claim, including reasonable legal fees.

14. Disputes: arbitration and class action waiver (United States customers)

This Section 14 applies only if you live in the United States.

14.1 Talk to us first. Most problems can be fixed with an email to support@trymobilae.com. Before starting arbitration or a court case, you and we each agree to send the other a written notice describing the dispute and what is being asked for. Send yours to support@trymobilae.com. We will send ours to the email address on your order. We will both try in good faith to settle the dispute within 60 days of the notice.

14.2 Agreement to arbitrate. If we cannot settle it, you and we agree that any dispute or claim arising from or relating to the Site, our products, any order or these Terms will be decided by binding arbitration on an individual basis, not in court. The Federal Arbitration Act governs this Section 14. Either of us may instead bring an individual claim in small claims court if it qualifies, and either of us may go to court to stop infringement or misuse of intellectual property.

14.3 How arbitration works. The American Arbitration Association ("AAA") will run the arbitration under its Consumer Arbitration Rules, available at adr.org, with one arbitrator. The hearing will take place in the county where you live, or by phone or video, or on written submissions only, as the AAA rules allow. Fees are shared as the AAA Consumer Arbitration Rules provide. We will not seek our attorneys' fees or costs from you unless the arbitrator finds your claim was frivolous or brought for an improper purpose. The arbitrator's decision is final and may be entered in any court that has jurisdiction.

14.4 No class actions and no jury trials. You and we each agree to bring claims only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated or representative action. You and we each give up the right to a jury trial.

14.5 If part of this section is not enforced. If a court decides the class action waiver in Section 14.4 cannot be enforced for a particular claim, that claim (and only that claim) will be decided in court. If any other part of this Section 14 cannot be enforced, the rest still applies.

14.6 Your right to opt out. You can opt out of this agreement to arbitrate by emailing support@trymobilae.com with the subject "Arbitration opt-out" within 30 days of the date you first agree to these Terms (usually the date of your first order). Include your full name, mailing address and the email address you use with us. Opting out does not affect anything else in these Terms.

15. Governing law and your consumer rights

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-law rules, and the Federal Arbitration Act governs Section 14. Any claim that is not arbitrated will be brought in the state or federal courts located in Wyoming, unless the law gives you the right to bring it where you live.

If you live outside the United States, including in the United Kingdom or the European Union, you keep the protection of the mandatory consumer laws of the country where you live, and you may bring a claim in the courts of that country. Nothing in these Terms takes away any consumer right that cannot be waived by contract.

16. Electronic communications

You agree that we may send you receipts, notices and other communications by email or by posting them on the Site, and that these meet any legal requirement that they be in writing.

17. Changes to these Terms

We may update these Terms from time to time. We will post the new version on this page with a new "Last updated" date. Changes apply to orders placed and to use of the Site after the change is posted. The Terms that applied when you placed an order apply to that order.

18. General

• These Terms and the policies they refer to are the whole agreement between you and us about the Site and our products.
• If any part of these Terms cannot be enforced, the rest still applies. If we do not enforce a right, we have not given it up.
• We may transfer our rights under these Terms, for example if our business is sold. You may not transfer yours without our written consent.
• We are not responsible for delays caused by events outside our reasonable control, such as severe weather, carrier or customs disruptions, supplier shortages or natural disasters.

19. Contact us

The Digital Cavalry LLC (Mobilae)
30 N Gould St, Ste R, Sheridan, WY 82801, USA
Email: support@trymobilae.com